Terms & Conditions

These Terms and Conditions ("Terms") govern your access to and use of the website and services provided by Javelin Intelligent Solutions ("Javelin Intelligent Solutions," "we," "us," or "our"). By accessing our website or engaging our services, you ("you," "user," or "client") agree to be bound by these Terms. If you do not agree, please discontinue use of our website and services.

1. Definitions

• "Services" refers to the AI-powered intelligent automation services offered by Javelin Intelligent Solutions, including AI agents, workflows, market feedback tools, AI-powered SEO & AEO, and related advisory and managed services.
• "Website" refers to javolutions.com and all associated subdomains.
• "Client Data" refers to any data you provide to us in connection with the Services.
• "Deliverables" refers to the outputs, configurations, and systems produced for you under the Services.

2. Use of Website and Services

You agree to use our Website and Services only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use and enjoyment of, the Website by any third party. You agree not to:

• Use the Website in any way that breaches applicable Jamaican or international law.
• Attempt to gain unauthorized access to any part of the Website, its systems, or networks.
• Introduce viruses, malware, or other malicious code.
• Scrape, copy, or republish Website content without our written consent.
• Misrepresent your identity or affiliation with any person or entity.

3. Engagement of Services

Engagement of the Services is initiated through a consultation and formalized via a separate written agreement (a Statement of Work, Service Agreement, or equivalent). In the event of any conflict between these Terms and a signed service agreement, the signed agreement shall prevail with respect to the Services described therein.

4. Client Responsibilities

To enable effective delivery of the Services, you agree to:

• Provide accurate, complete, and timely information and access to relevant systems.
• Ensure you have the right to share any Client Data with us.
• Comply with all applicable laws, including the Data Protection Act, 2020 of Jamaica, in respect of data you provide.
• Notify us promptly of any changes that may affect the Services.

5. Intellectual Property

All content on the Website, including text, graphics, logos, designs, software, and methodologies, is the intellectual property of Javelin Intelligent Solutions and is protected under Jamaican and international copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

Upon full payment of all applicable fees, you retain ownership of your Client Data and any configured Deliverables deployed for your exclusive use. Javelin Intelligent Solutions retains ownership of its underlying methodologies, frameworks, templates, and proprietary tools.

6. Fees and Payment

Fees for the Services are as set out in your signed service agreement. Unless otherwise stated, invoices are payable within the terms specified in the agreement. Late payments may result in suspension of Services. All fees are exclusive of applicable taxes, including General Consumption Tax (GCT) under Jamaican law, unless otherwise stated.

7. Data Protection

Our handling of personal data is governed by our Privacy Policy and the Data Protection Act, 2020 of Jamaica. Where we act as a Data Processor on your behalf, we will process Client Data only on your documented instructions and in compliance with the Act.

8. Service Warranties

We warrant that the Services will be performed with reasonable skill and care consistent with industry standards. We do not warrant that the Services will be error-free, uninterrupted, or that specific business outcomes (such as revenue growth) will be achieved, as results depend on factors outside our control including market conditions and client implementation.

9. Limitation of Liability

To the maximum extent permitted by Jamaican law, Javelin Intelligent Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with the Website or Services. Our total aggregate liability for any claim shall not exceed the total fees paid by you to Javelin Intelligent Solutions for the Services giving rise to the claim in the twelve (12) months preceding the event giving rise to the liability.

Nothing in these Terms excludes or limits liability that cannot be excluded under Jamaican law, including liability for death or personal injury caused by negligence, or fraud.

10. Indemnification

You agree to indemnify and hold harmless Javelin Intelligent Solutions, its officers, employees, and agents from any claim, loss, damage, or expense (including legal fees) arising from your breach of these Terms, your misuse of the Website or Services, or your violation of any law or third-party rights.

11. Confidentiality

Each party agrees to keep confidential all non-public information received from the other party in connection with the Services, including business strategies, technical data, and Client Data. This obligation survives termination of any engagement and is subject to the Data Protection Act, 2020.

12. Termination

We may suspend or terminate your access to the Website or Services if you breach these Terms. Upon termination of a service engagement, accrued rights and obligations remain in effect. Provisions relating to liability, confidentiality, intellectual property, and data protection survive termination.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Jamaica. Any dispute arising out of or in connection with these Terms shall first be addressed through good-faith negotiation. If unresolved within thirty (30) days, the dispute shall be referred to mediation in Jamaica. If mediation fails, the dispute shall be finally resolved by the courts of Jamaica.

14. Third-Party Services

The Services may integrate with or rely upon third-party platforms (e.g., communication, CRM, and analytics tools). We are not responsible for the availability, accuracy, or performance of such third-party services, and their use is subject to their own terms.

15. Changes to These Terms

We may revise these Terms at any time. The "Last updated" date reflects the most recent revision. Continued use of the Website or Services after changes constitutes acceptance of the updated Terms.

16. Contact

For questions regarding these Terms, contact us at javelinfo@javolutions.com.